In order to receive vital Student Financial Services communications and complete Financial Aid process requirements, you must set up your 51品茶accounts as soon as possible. If you have difficulty, please contact the ITS Help Desk.
Student Financial Services will communicate all important information about financial aid and your student account via your 51品茶email account, which will give you directions to access your account (UNE鈥檚 online portal). Below are helpful instructions on how to access your accounts at UNE.
Before you can use 51品茶Compass for the first time, you'll need to change your initial password and set up Multifactor Authentication (MFA) options.
- Go to .
- Enter your username. For all users, this is your Nor鈥橢aster ID.
- Enter your password. For first-time users, this is the last 6 digits of your personal reference number (PRN). Your PRN is included on your financial aid offer letter.
- Select 鈥淪ign in鈥 to create a new password. You will also need to choose between the Okta Verify app (recommended) or SMS Authentication.
- Follow the prompts to set up MFA options.
- Once you鈥檝e set up MFA options, you will be asked to change your password. Re-enter your initial password and then, according to the listed password requirements, create a new password.
ITS Help Desk
Visit the or call 1 (877) 518-4673, ext. 2200 from Biddeford Campus phones, or ext. 4400 from Portland Campus phones.